Destination: South Africa

Hotels : Mount Amanzi September 2020

 

Shabnam was highly recommended after my family and I had an unfortunate experience with another local agent. Annual leave was booked for specific dates only to be told a week before check in (after the booking was made and payment over a month in advance) that the booking is no longer valid. So in utter desperation, panic and not wanting to dissapoint my kids ( who were so excited about this mini break), Shabnam found us the exact holiday location and the same dates within 1 day. Her service was efficient, prompt, professional, honest and she also maintained an after check-in follow up. We got exactly what we expected. Thank You for going the extra mile for your clients and your efficient service. I will NEVER book any holiday specials with anyone else. Thank You for rescuing us!!!